Operators, switching and customer service [S12E07]

This week we’re back to talking about network operators - a subject we covered early in season 1. How have our own choices changes since then, how important really is customer service and what would make us switch again in future?

Also hear the announcement of our special - and exclusive - range of Blandford merchandise.


An exclusive look at the all new Blandford Manor Estate mug!

A video posted by 361 Podcast (@361podcast) on

You can enjoy Ricky Cadden's GIF of Rafe and follow Rafe's iPhone auto-correct alter-ego @RageBlindfold (both featured on the show this week) and for more pictures of the 'the mug' you can follow us on Instagram where we'll be sharing more pictures as they arrive with listeners.

We'll be making another set of mugs for our $5 subscribers at the end of Season 12. You can support us or increase your pledge through Patreon.

Our special thanks to everyone that supported this and previous episodes: Ian Wilkinson, Tim EdwardsIliccoAndy Hagon, James Murray, Paul O'Sullivan, Robert Daniels, Ray Kaluza, Stephen Dark, Jamie Holland, Phil Turnbull, David, Lynda Sue, Marko Hoffmann, Matt Lacey, Øyvind Berle, Richard Yates, Kah Leong Ow, Roland Roberts, Kurt Kaufman, Graham Lovett, Richard Hurst, Paulrus and Terence Eden.